Find the right path through our documentation services, from first inquiry to final delivery.

Help and guidance for your documentation project

Scope and Interpretation Notes

These notes exist to remove ambiguity before work starts. If a term is not defined here, ask us before the project begins rather than assuming a meaning.

Help for internal documentation requests

Straight answers about how we handle scoping, delivery, and handover for your team's coding manuals.

What does a typical documentation engagement start with?

We begin with a short intake call to map your repository structure, identify the main user flows, and agree on the level of detail. From there we send a scoping note that lists the exact documents we will produce, the sections inside each, and the review milestones. You only approve the scope once it matches what your developers actually need.

How do you keep the manuals aligned with our codebase?

We work directly against your staging environment and the current branch. Each manual references real function names, file paths, and configuration keys. When we finish a draft, we run a consistency check against the codebase to catch outdated references. The final handover includes a short maintenance guide so your team can update the docs after the next release.

Can you document an existing legacy system without full source access?

Yes. For legacy systems we rely on a combination of code reading, database schema inspection, and short interviews with the engineers who maintain the system. We flag any area where we had to infer behavior, so you know exactly which parts need a second look. This approach works even when the original documentation is sparse or outdated.

What format do you deliver the final documentation in?

We deliver structured Markdown files that fit into your existing docs site or repository. Each document follows a consistent template: purpose, architecture context, key flows, code examples, and error handling. If you need a different format, we can also export to HTML or PDF, but Markdown keeps the content easy to review and version.

How do you handle confidential or proprietary code?

We sign a mutual NDA before any code is shared. All work is done on your infrastructure or a secure sandbox that you control. We never store code snippets outside the project workspace, and we avoid copying sensitive credentials or internal logic into the documentation unless you explicitly ask for it.

What is the typical turnaround for a first draft?

For a focused module or a single service, the first draft usually lands within one to two weeks. Larger projects with multiple interconnected systems take longer because we need to trace the data flow and verify edge cases. We set a clear delivery schedule in the scoping note, so you always know when to expect the next version.

Need a more specific answer? Contact our team or check the support page for common requests.

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