Webcreatuto processes only the information required to deliver technical documentation services to corporate web development teams. This page explains what we collect, why we store it, and how you can exercise your rights.
We collect data that you submit through our contact forms and email correspondence: your name, company name, work email address, phone number, and the content of your messages. When you request a documentation sample or an engagement proposal, we may also record the technical context you share about your internal systems. In addition, our hosting provider logs standard technical data such as IP address, browser type, and pages visited to keep the site secure and to diagnose faults.
This site does not use advertising cookies or third-party trackers for marketing purposes. We rely on basic analytics to understand which documentation topics are most consulted by our visitors. These analytics are aggregated and do not identify individual users. If you disable cookies in your browser, the site remains fully functional because no core feature depends on them.
We use the collected data for three purposes only: to respond to your enquiries about technical writing services, to prepare proposals and documentation plans for your team, and to maintain the security and performance of this website. We do not sell, rent, or trade your personal information with any third party. Your data is never used for automated decision-making or profiling.
Your messages and project files are stored on secure servers operated by our hosting and email providers, both located in Australia. When you engage us for a documentation project, we may share relevant technical details with our internal writers and editors solely to complete the work. We do not transfer data outside Australia unless you explicitly request international delivery of documentation files.
Enquiry correspondence is retained for 24 months after the last contact, after which it is permanently deleted. Project-related documentation and metadata are kept for the duration of your service agreement plus a 12-month archive period, allowing your team to request revisions or re-issuance of manuals. After that period, all copies are purged from our systems and backups.
You may request access to the personal data we hold about you, ask for correction of inaccurate information, or demand deletion of your records at any time. You can also withdraw consent for future communication without affecting the legality of processing that occurred before your request. To exercise any of these rights, contact us by email or phone using the details below. We respond to all verified requests within 30 days.
Webcreatuto does not make false statements about its services, capabilities, or affiliations. We are an independent technical documentation agency and are not officially associated with any software vendor, framework, or certification body. We do not guarantee specific outcomes, delivery timelines, or performance results unless these are confirmed in a signed written agreement. Any testimonials or case examples shown on this site reflect real client engagements and are presented without exaggeration.
For any privacy-related question, data access request, or complaint, contact our office at 0 / 3 Edd Chase, Kulaston, WA 2088, by phone at +61 2 6955 7764, or by email at info@webcreatuto.com. This policy was last updated on 14 February 2025 and applies to all visitors of webcreatuto.com.