Ongoing Support Package
Documentation does not stop being useful once the release notes go out. Internal teams keep changing endpoints, renaming modules, and adjusting error handling. The Ongoing Support Package is built for that reality: a standing arrangement where your codebase documentation stays aligned with what the code actually does, month after month.
We work from a shared backlog that your leads maintain. Each cycle covers the diffs merged since the last review, plus any sections your team flags as unclear. We do not wait for a big rewrite to update the manual. Small, regular passes keep the reference accurate and prevent the drift that turns documentation into a liability.
What makes this different from a one-off documentation project is the rhythm. Instead of a single delivery followed by silence, you get a predictable cadence of updates, a named writer who knows your architecture, and a changelog that shows exactly what was revised and why. Your developers can rely on the manual without wondering when it was last touched.
- Monthly review of merged code changes and their documentation impact
- Updates to affected reference pages, code samples, and dependency notes
- Flagged inconsistencies between the manual and the current codebase
- Quarterly structural audit to catch orphaned sections and outdated diagrams
- Direct access to the assigned writer through your internal ticketing tool
The package suits teams that ship continuously and cannot afford a documentation backlog that grows faster than the code. It also works well when you have recently completed a documentation overhaul and want to keep the standard from slipping. We start with a short assessment of your current repository and documentation state, then set up the first review cycle.
If you are still deciding between a one-time documentation pass and an ongoing arrangement, the Starter Service Kit covers a single focused scope, while this package assumes a longer relationship with your codebase. Both options are described in detail on the products overview page.